As soon as you receive your shipment, we recommend you:
Carefully inspect the contents for any physical defects or shipping damage
Verify that you received the correct products
Damaged merchandise is required to be reported within 2 business days of the delivery date to receive a replacement.
If you are not satisfied, follow the packing instructions listed below.
Packaging Your Return
Returned items must be received within 15 days in original condition; washed, worn, or used items will not be accepted.
Please include your invoice or a note with your name, address, and order ID# with the return.
ONCE YOUR item arrives back and is found to be in its original condition, A REFUND will go back to the same form of payment originally used for THE ORDER. If there is an alternate item or size you prefer instead, you will have to submit a new order for that alternate item.
ONLY DAMAGED LASHES WILL BE EXCHANGED UPON RETURNS. ALL SALES ARE FINAL.
**Customers are responsible for return postage. Original shipping charges, customs fees, and import taxes are non-refundable
To speak with me in person, please contact me at (626) 327 - 7254 Thank you.
